WEBSITE PRIVACY POLICY
Seitz Insurance Agency (“Agency”), respects the privacy rights of individuals who visit, use, and interact with (collectively “Users”) this website and/or portal (“Site”). Information may be collected from Users during their visits to this Site in order to allow the Agency to provide better service. The Agency is concerned about treating this information with care, so it has implemented this Privacy Policy (“Policy”).  This Privacy Policy has been updated effective November 1, 2025.

Types of Information Collected and How it is Used
Aggregate Information: The Agency may collect information that is not personal information about Users to measure traffic on the Site. This information is collected automatically on an aggregate basis (“Aggregate Information”) through the use of a “cookie” or small text file placed on the User’s hard drive by the User’s Internet browser. The cookie allows the Agency to track the number of hits or visits to various pages on the Site. The cookie is used only during a single connection to the Site, and is not used to track User activity after leaving the Site. The cookie is permanently disabled when the User exits the Site, and information about individual Users is not collected, saved or distributed to others by Agency except as provided for in this Policy. Aggregate Information helps Agency understand Users’ needs, improve the Site, and demonstrate to others the volume and nature of Site traffic. Aggregate Information may be shared with third parties as described in the section called “Information Provided to Third Parties” below.

User Information: User information from the Site may be obtained, retained, and/or used (collectively “Used”) by the Agency to facilitate Users’ access to, use of, and/or participation in any products/services/resources/surveys (collectively “Services”) from the Site. Information about Users may be provided by the Agency to other entities, such as insurance carriers; vendors; agents/agencies brokers/brokerage firms and any others providing Services through the Site (collectively “Service Providers”), and such information may be Used by the Agency and Service Providers.

Services Information: Information from Users on the Site may be Used by the Agency, such as, but not limited to, for processing requests for and/or participation in Services offered by or through the Agency, including, but not limited to, from Service Providers. Such information about Users also may be provided to and Used by Service Providers, as described in the section called “Information Provided to Third Parties” below.

E-mail Information: Information that the Agency receives from Users via e-mail may be Used by the Agency and may be provided to and Used by third parties as described in the section called “Information Provided to Third Parties” below.

Information about Children Under 13: Our Site is generally intended for adults interested in obtaining insurance and it is unlikely that children under the age of 17 will use the Site. It is the Agency’s policy not to collect personal information of children under age 13. If it is necessary to collect such personal information from a child identified as being under age 13, Agency will do so only after obtaining verifiable parental consent. If Agency becomes aware that it has inadvertently collected personal information from a child under age 13 without parental consent, such personal information will be deleted from Agency’s system.

Information Provided to Third Parties: Information collected on this Site will only be provided to third parties in the manner specified in this Policy. Those who do not want their information shared in this manner should not provide the information. Information Used by Agency may be provided to third parties, such as, but not limited to, Service Providers. Information shared with such third parties may be Used to conduct business, including, without limitation: i) completing the transaction(s) requested by the User; and ii) serving Users and/or reporting on transactions, activities, and Services conducted with or facilitated by Agency. Agency also may disclose such information to comply with the law or legal process; to exercise Agency’s legal rights or defend against legal claims; to enforce Agency’s policies (including, without limitation, its Terms of Use); and/or to protect the rights, property or safety of others.

Security
The Agency uses a combination of industry typical security measures to protect personal information it collects. Such measures will change from time to time. The Agency makes no representations or warranties of any kind, express or implied, that such measures will protect all personal information collected, however the Agency will make reasonable efforts to protect such information from unauthorized access.

Links to Other Sites
This Site contains links to Internet sites of Service Providers, other Agency partners/vendors, and other businesses and resources (collectively “Linked Resources”), and each Internet site of Linked Resources may have its own privacy and data collection policies and practices. The Agency is not responsible for the privacy and data collection policies and practices of any Linked Resources or for the content of their Internet sites. Users interested in the privacy and data collection policies and practices of Linked Resources should review the policies of the Internet sites they choose to access.

The Agency makes no representations or warranties of any kind, express or implied, about the Internet sites of Linked Resources, and Agency disclaims all warranties and responsibilities of any kind, including, without limitation, warranties and responsibilities with respect to Linked Resources’ Internet sites, content, privacy and data collection policies and practices, and actions. Links to other Internet sites, including, but not limited to, Linked Resources, do not imply Agency’s endorsement or approval of such Internet sites or the resources and information contained within them, nor are such links or references indications that Agency has received specific authorization to provide these links or resources. Agency does not endorse, approve, certify or control such external Internet sites, and is not responsible for the accuracy, timeliness, completeness, efficacy, merchantability, usefulness, fitness for any particular purpose or correct sequencing of information located at such Internet sites. The links and references on this Site to other Internet sites, including, but not limited to, Linked Resources are provided solely as a convenience to Users of this Site.

Your Rights to Access and Amend Your Personal Information
You have the right to request access to the personal information that is maintained about you on this Site to ensure that it is accurate. Subject to certain exceptions required by law, and provided we can authenticate your identity, you also can request corrections, amendments or deletions of any personal information obtained through this Site or otherwise in our possession as appropriate.  You may also request changes to your preferences regarding how we use or disclose your information or how we communicate with you.
To obtain access to, or seek to correct, amend, or delete any of your personal information, or for any other questions or concerns about the Agency’s personal data policies and practices: Submit a request in writing to Camila Skinner (info@seitzinsuere.com)
The request must include your name; address; telephone number; the specific personal information at issue; the identity of the document or record that contains the disputed personal information; and the desired correction, amendment or deletion (along with any appropriate supporting documentation). We will notify you within 30 business days after receipt of your request with all required information to notify you whether we require additional information, have made the requested correction, amendment or deletion or that we cannot do so and the reasons for that decision.

Policy Changes
The Agency reserves the right to and may change this Policy at any time without notice to you, and changes will become effective when the revised Policy is posted on this Site. We may email periodic reminders or notices about changes, but you are encouraged to review this Policy frequently, so you are informed about the Agency’s privacy practices and policies.
 
Recurring Message Terms and Conditions

By opting in to receive SMS messages from Seitz Insurance Agency (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms). 
 
SMS Messaging Service 
By providing my phone number, I consent to receive SMS text messages from Seitz Insurance Agency for appointment reminders, marketing messages, and general two-way communication about insurance coverage. Message and Data Rates may apply. 
 
Message Frequency 
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to four (4) messages per month]. Seitz Insurance Agency reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Seitz Insurance Agency and carriers are not liable for delays or undelivered messages. 
 
Message and Data Rates 
Message and data rates may apply based on your mobile carrier’s terms. 
 
Privacy Policy 
Your information will be handled in accordance with our Privacy Policy noted in Addendum I.
 
Cancellation/Opt-Out Instructions 
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.  
 
By providing your phone number, you consent to receive customer care messages from Seitz Insurance Agency. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply. For help, reply HELP. To opt out, reply STOP.
 
Help/Customer Support 
Text the word HELP for support. You may also contact us directly at 1-877-884-3680 or info@seitzinsure.com.
 
Liability 
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

Disclosure: These are recommendations based on the 10DLC registration requirements. They do not constitute legal guidance or serve to create an attorney-client relationship. You should consult your own legal counsel for guidance.

Messaging Privacy Policy

Seitz Insurance Agency (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Seitz Insurance Agency collects and uses information about you when you opt in to receive SMS messages from us.

Information We Collect
When you opt in to receive SMS messages, we may collect:
• Your phone number
• Your consent to receive SMS messages
• Your name and basic contact information (such as email address if provided)
• Your messaging history with us

How We Collect Your Information
We may collect your information directly from you—for example, when you complete a form, request a quote, contact our office, or communicate with us by text. We may also collect limited information automatically when you interact with our website or messaging platform.

How We Use Your Information
We use your information to:
• Send you the SMS messages you’ve opted in to receive
• Provide policy updates, reminders, or relevant insurance information
• Share promotions, office announcements, or helpful tips (as applicable)
• Respond to your questions and provide customer support
• Operate and improve our business and services
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. Reply HELP for assistance. Message and data rates may apply.
You can review our full Website Privacy Policy, located above, for additional information about how we handle your data.

To Whom We Disclose Your Information
We may disclose your information to:
• Insurance carriers, vendors, or service providers who assist us in providing services
• Business partners or consultants who support our operations
• Third parties as required by law or legal process
• As needed to protect our rights or comply with regulatory obligations
 
We are committed to protecting your privacy. Your personal and mobile data is collected and used solely for the purpose of conducting our business operations. Your data will not be transferred to external organizations for marketing or any other purposes.
We do not share your information with third parties or service providers except as strictly necessary to operate our services internally.
You have the right to opt out of receiving messaging campaigns or future communications from us at any time. To opt out, please follow the instructions provided in our communications or contact us directly.
For any questions, concerns, or requests regarding your personal data or this privacy policy, please contact us at: info@seitzinsure.com.
Your data is used only for business operations.
No data is shared with external organizations.
You can opt out of messaging campaigns at any time.
Contact us for any privacy-related inquiries.

If you have any questions or concerns regarding this privacy policy or the handling of your personal information, you can contact us using the following details:

Email: info@seitzinsure.com
Phone: 406-433-1411
Your data will not be transferred to external organizations.